Privacy Policy

Virginia Healthy Weight is committed to protecting the privacy of our users. This policy outlines how we handle the information we collect and receive about you.

Information We Collect and Use

We collect information about your use of our services and your orders for our products. This includes:

Personal Information: Information you provide when registering, placing an order, or communicating with us.
Transaction Information: Details related to your transactions, including credit card information for purchases.
Browser and Visit Information: Data about your device, site visits, page views, and navigation within our site.
Communication Preferences and Subscriptions: Your choices regarding communications from us.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

How We Share Your Information

We do not share personal data (like phone numbers) with third parties or affiliates for their marketing or promotional use.

Your Control Over Information

You may opt out of future contacts from us at any time and have the rights to:

View and obtain a copy of your personal information we hold.
Update or correct your information.
Request deletion of any personal data we store about you.
Express concerns regarding our use of your data.

We commit to not sharing any text messaging originator opt-in data and consent with third parties for marketing or promotional purposes.

We ensure that sensitive categories of data, such as health information, are treated with additional confidentiality and security.

Security

We employ appropriate technical and organizational security measures to protect your information. Access to your personal data is strictly controlled and our systems are protected by robust security measures.

Orders

When placing an order, we request certain information via our order form. This information is used for billing purposes and to fulfill your orders.

Cookies

We use cookies to improve your experience on our site. We have no control over cookies used by third parties.

Links

Our website contains links to other sites. We are not responsible for the content or privacy practices of these other sites.

Surveys and Contests

Participation in surveys or contests is voluntary. Information collected may be used to notify winners and award prizes or to monitor and improve site use and satisfaction.

Marketing Communications Preferences

You can opt-out of promotional communications by following unsubscribe instructions provided in our communications. Essential account-related communications will still be sent.

Contact Information

For questions or concerns about this privacy policy, please contact us using the email address or phone number on our website.

HIPAA Notice of Privacy Practices for Virginia Healthy Weight

This notice explains how your Personal Health Information (PHI) may be used and your rights to access it.

Use of Your Health Information

We use your PHI for program eligibility determination and related healthcare operations.

Your Rights Concerning PHI

You can request restrictions on PHI use, provide preferred contact methods, access your PHI, seek amendments, withdraw from services, and obtain a record of PHI disclosures.

Our Privacy Responsibilities

Virginia Healthy Weight is required to maintain PHI privacy, provide this notice, notify you of breaches, and follow the terms of the current notice.

Contact Us

For privacy concerns or complaints, please contact us. You may also file a written complaint with the Office of Civil Rights.

Updates

Our Privacy Policy may change from time to time. All updates will be posted on this page.

Effective: September 2024

If you feel we are not abiding by this privacy policy, please contact us immediately via the email address or phone number on our website.